Let’s Simplify Your Logistics Together
How can we help?
Tailored services designed to meet your specific requirements, ensuring efficiency and reliability in every shipment.
Real-time tracking, predictive analytics, and automated processes to enhance transparency and control over your logistics operations.
Extensive international network combined with in-depth local knowledge to optimize your supply chain.
Expert team available to assist you with all your logistics needs, providing personalised support and proactive problem-solving.
Have an enquiry? We’re here to help!
Our Presence
Optimise your logistics with Halcon Primo Logistics today. Have any questions, or need assistance? Reach out to us today!
Singapore (Headquarters)
- 6A Toh Guan Road East Singapore 608502
Malaysia
- Level 8, MCT Tower, Sky Park, One City, Jalan USJ 25/1, Subang Jaya, 47650 Selangor
- Phone Number:
- +603 8022 8262
- +603 8022 8263
- Email:
- salesmy@halconprimo.com
China
- No 1088, ground floor unit 2 & 5 Fu Gang Road, Fengxian District, Shanghai
- Phone Number:
- +86 1352 4536 624
- Email:
- salescn@halconprimo.com
Our Offices and Warehouses
Delivering Solutions, Transforming Businesses. Our extensive project portfolio showcases a proven ability to overcome logistical challenges across various sectors. From start to finish, we provide strategic solutions that drive efficiency and growth.
Singapore Headquarters
- 6A Toh Guan Road East Singapore 608502
Malaysia Subang Jaya
- Level 8, MCT Tower, Sky Park, One City, Jalan USJ 25/1, Subang Jaya, 47650 Selangor
China Shanghai
- No 1088, ground floor unit 2 & 5 Fu Gang Road, Fengxian District, Shanghai
Our Global Freight Footprint
Need More Help?
Have more questions about our solutions? No problem, we’re here to help. Find answers to the most frequently asked questions about our solutions, the transport and logistics industry and more below.
General Enquiries
General Enquiry
Our Solutions
Our Solutions
Industries
Industries
What does Halcon Primo Logistics do?
Halcon Primo Logistics is a leading logistics solutions provider offering a full range of services, including freight management and distribution, warehousing and distribution, and comprehensive value-added services.
Where are Halcon Primo Logistics' offices located?
Halcon Primo Logistics’ headquarters is in Singapore. We are also strategically located in Malaysia and China to provide comprehensive end-to-end logistics solutions to the Asia-Pacific region. Our global network and partnerships also ensure that we are able to provide reliable, efficient and competitive solutions worldwide.
How long has Halcon Primo Logistics been in the logistics industry?
Halcon Primo Logistics has been delivering reliable and efficient end-to-end logistics solutions globally for over 20 years, serving diverse industries with innovative and customer-focused services.
What is an end-to-end logistics service?
End-to-end logistics services refer to a complete range of logistics services that cover the entire supply chain, from sourcing raw materials to delivering finished products to customers. It involves managing and coordinating various activities such as procurement, transportation, warehousing, and distribution to ensure the smooth and efficient functioning of the supply chain.
What are the advantages of end-to-end logistics services?
The advantages of end-to-end logistics services include greater efficiency and cost-effectiveness, improved supply chain visibility, and enhanced customer service. By managing and coordinating all aspects of the supply chain, businesses can optimise their operations and improve their bottom line.
What is break bulk shipping?
Break bulk shipping is a cargo logistics service that our company provides, involving transporting large, heavy, or oversized items that cannot fit into standard shipping containers. While some break bulk cargo may require specialised equipment and handling procedures, our expert team ensures the safe and secure transportation of goods, regardless of their size or nature.
Is break bulk shipping cheaper than using shipping containers?
Break bulk shipping typically incurs higher costs compared to using shipping containers, unless we are specifically referring to the use of special equipment such as flat racks, open-top containers, or UC loading. If the cargo can fit into a General Purpose (GP) container, it should be considered as the first option for achieving more economical freight rates.
What are the benefits of shipping break bulk cargo?
The benefits of shipping break bulk cargo include the ability to transport large, heavy, or oversized items that cannot fit into standard shipping containers. In some cases, break bulk can be an affordable way to ship such large cargo – since the item will not have to be dismantled while shipping.
What are your office hours?
Our standard office hours are Monday to Friday, 8:30 AM to 5:30 PM. Our website and online resources will remain available 24/7. For urgent matters, kindly contact your designated Halcon Primo point of contact.
How do I contact Halcon Primo Logistics for enquiries?
You can contact us through the form on our Contact Us page, via email at sales@halconprimo.com, or by calling our number at +65 6349 2777.
Can I request a customised logistics solution?
Absolutely. Our team specialises in creating tailored logistics solutions based on your unique supply chain requirements.
What documents do I need for international shipping?
The required documents depend on the shipment type and destination. Typically, you’ll need a commercial invoice, packing list, and any required permits or certificates. Our team can guide you through the process.
Can you handle customs clearance on my behalf?
Yes, we provide comprehensive customs brokerage services to ensure smooth clearance for all your shipments.
Can you accommodate special requests or unique shipping needs, such as hazardous materials or oversized packages?
Yes, we can accommodate oversized packages, but cannot handle certain classes of hazardous materials due to safety concerns. For a better understanding of the shipping situation regarding hazardous materials, it is recommended to contact our sales representative or operations staff.
What is the process for resolving any issues or delays that may arise during transportation?
In case of any issues or delays that may arise during transportation, our logistics company values good communication with our customers and works out operating plans to resolve the problem. We ensure proper handover of cargo with the correct documentation to the end-user to avoid any discrepancy.
How do you ensure the safety and security of my goods during transportation?
As a cargo logistics company, we take the safety and security of our customers’ goods seriously. We use various secure packing measures such as wrapping fragile cargo with bubble wrap, reducing humility by adding silica gel, and vacuum sealing to protect cargo and make it weather-resistant. We also use shipping marks and marking lashing points on cargo to ensure easy handling and identification during transportation. Our drivers will secure the cargo whilst on the move, to ensure that the cargo does not move about in the truck.
What sustainability initiatives does Halcon Primo Logistics have in place?
Sustainability is a core focus at Halcon Primo. We have installed solar panels on our bonded warehouse rooftop to reduce our carbon footprint. Our warehouse facilities utilise electric forklifts to minimise emissions, and we’ve adopted digital invoicing to reduce paper waste. Additionally, we implement dedicated timings in our office to conserve electricity in areas with less foot traffic.
How does Halcon Primo Logistics promote energy efficiency in its operations?
Halcon Primo actively integrates energy-efficient practices, such as using renewable energy sources like solar panels, optimising equipment like electric forklifts, and implementing time-specific power-saving measures in office spaces.
What community initiatives does Halcon Primo Logistics engage in?
Giving back to the community is an integral part of Halcon Primo’s culture. Each year, we participate in volunteering initiatives, partnering with local organisations to support social causes and contribute to community welfare.
How does Halcon Primo Logistics ensure ethical and transparent business practices?
We are committed to maintaining transparency and integrity across all operations by adhering to strict compliance policies, supporting fair trade practices, and fostering responsible relationships with clients, partners, and employees.
What types of air freight services do you offer?
We provide a full suite of air freight services, including standard cargo shipments, chartered flights for time-critical or high-value cargo, daily build-up pallets, and coordinated dangerous goods management. Our Singapore-based operations are supported by a global network to ensure fast, reliable, and fully trackable shipments.
Can you handle dangerous goods by air?
While we do not directly handle dangerous goods, we coordinate with licensed partners to manage the complete process, including documentation, handling, and air hub coordination. This service is available exclusively for clients engaging our air freight services.
What is a build-up pallet service, and why should I use it?
Our build-up pallet service consolidates cargo for optimal space utilisation, secure handling, and faster processing at the air hub. Offered exclusively with our air freight solutions, it improves efficiency, reduces handling time, and ensures safer shipment movement.
How do chartered flights work with your service?
Chartered flights provide a fully dedicated aircraft for urgent or large shipments. Our team handles aircraft sourcing, load planning, permits, and coordination, offering clients complete control over scheduling, routing, and cargo security.
Can I track my air freight shipment in real time?
Yes, all air freight shipments include real-time tracking. Clients receive updates at every stage, from cargo acceptance to arrival at the destination, ensuring full transparency and peace of mind.
Are your air freight services suitable for small businesses?
Absolutely. Our air freight solutions are scalable, offering options from single pallets to large consignments, ensuring cost-effective and reliable shipping for businesses of all sizes.
How do you ensure compliance with air freight regulations?
We follow international air cargo regulations, such as IATA guidelines, and coordinate all documentation, customs clearance, and handling procedures to ensure compliance and avoid delays.
What ocean freight services does Halcon Primo Logistics provide?
We offer Less-than-Container Load (LCL), Full Container Load (FCL), Non-Vessel Operating Common Carrier (NVOCC) solutions, and vessel chartering services. Each service is designed to optimise shipping efficiency, cost, and transit reliability for Singapore-based and regional clients.
What is the difference between LCL and FCL services?
LCL consolidates multiple clients’ shipments into a single container, ideal for smaller volumes, offering cost savings and frequent departures. FCL provides exclusive container use for larger shipments, offering faster transit, enhanced security, and full control over cargo.
Can you arrange chartered vessels for special shipments?
Yes. Our vessel chartering service provides dedicated ships for bulk, project, or oversized cargo. We manage vessel sourcing, port coordination, stowage planning, and schedule management for reliable, end-to-end operations.
What does NVOCC mean, and how does it benefit my business?
NVOCC (Non-Vessel Operating Common Carrier) allows clients to access ocean freight capacity without operating vessels directly. We secure space with major carriers, handle documentation, and consolidate cargo, providing flexible, cost-effective shipping with predictable schedules.
How do you handle customs clearance for ocean freight?
We offer full customs brokerage support for both import and export shipments. Our team ensures accurate documentation, compliance with Singapore and international regulations, and smooth clearance at ports to avoid delays.
Can you provide insurance for ocean freight shipments?
Yes. Through our Marine Insurance service, clients shipping with us can protect cargo across all modes of transport. We arrange coverage, manage documentation, and assist with claims, ensuring secure and compliant transport.
How do you manage large or irregular cargo?
For oversized or project cargo, we offer specialised planning including FCL, chartered vessels, or consolidated solutions. Our team manages logistics from Singapore to regional and global destinations, ensuring safe and efficient handling.
What road freight services are available?
We provide Less than Truckload (LTL), Full Truckload (FTL), cross-border road freight within ASEAN. All services are integrated with our end-to-end logistics network for seamless delivery.
What is the difference between LTL and FTL?
LTL is ideal for smaller shipments, sharing truck space to reduce costs while ensuring timely delivery. FTL offers dedicated vehicles for larger or urgent shipments, providing faster, direct, and more secure transport.
How do you ensure timely road freight deliveries?
We leverage route planning, GPS tracking, and dedicated dispatch teams to optimise delivery schedules. Clients receive real-time updates on transit status, ensuring visibility and reliability.
Can you manage cross-border road shipments in ASEAN?
Yes. Our team handles customs documentation, permits, and regional regulations for smooth cross-border road freight, providing a single point of contact for complex routes.
Is insurance available for road freight shipments?
Yes, Marine Insurance arranged through our freight services can cover cargo transported by road, air, or ocean, ensuring full protection across all modes.
How do you handle high-value or sensitive cargo on the road?
For high-value or sensitive shipments, we provide secure transport, specialised handling, and tracking solutions, ensuring cargo integrity and timely delivery throughout the journey.
Are your road freight solutions suitable for small and medium enterprises (SMEs)?
Absolutely. Our flexible LTL and FTL services cater to businesses of all sizes, offering scalable, cost-efficient, and reliable road transport solutions within Singapore and the region.
What warehousing solutions do you offer?
We provide bonded and non-bonded warehousing, automated AS/RS systems for high-SKU operations, floor and racked storage, open yard space, and SFA-approved facilities. Our warehouses in Singapore are designed for flexible, secure, and scalable operations.
How do automated warehouse solutions improve efficiency?
Automated AS/RS systems optimise storage density, picking accuracy, and throughput while providing real-time tracking of inventory movement. This increases operational efficiency, reduces errors, and speeds up order fulfilment.
What is a bonded warehouse, and why would I need one?
A bonded warehouse allows duty suspension on imported goods until clearance for local distribution or re-export. We offer racked, floor, and open yard options, helping businesses manage customs requirements while improving inventory control.
What types of non-bonded storage are available?
Our non-bonded warehouse offers racked and floor storage with modern SFA-approved facilities, multiple loading bays, and integrated inventory management for easy, secure, and accessible storage of general cargo.
Do you provide value-added services beyond warehousing?
Yes. We offer order fulfilment, cross-docking, packaging, labelling, and project logistics services, all integrated with our warehousing and distribution network for seamless supply chain management.
How do you handle project logistics?
Our project logistics service covers oversized, heavy, or specialised cargo requiring detailed planning. We provide end-to-end management including transportation, storage, loading, customs clearance, and final delivery.
Is inventory tracking available for all warehouse types?
Absolutely. We provide real-time tracking and reporting across bonded, non-bonded, and automated warehouse facilities, giving clients full visibility of their stock movements.
What types of project logistics do you handle?
We manage complex, large-scale movements involving oversized, heavy or irregular cargo for sectors such as mining, oil and gas, construction and heavy machinery. This includes full planning, routing, lifting operations, permits and multimodal transport.
Can you transport oversized or over-dimensional cargo across Singapore and ASEAN?
Yes. We specialise in OOG cargo and provide low-bed trucking, vessel chartering, breakbulk solutions and cross-border road transport, supported by route surveys and regulatory approvals.
Do you provide storage for oversized or project cargo?
We do. Our bonded warehouse offers racked space, floor storage and open yard areas suitable for OOG and heavy equipment, with duty suspension benefits for imports.
How do you ensure safety during heavy-lift and OOG movements?
All operations are engineered and planned by our project logistics team, using certified lifting equipment, qualified personnel and compliance-led processes to minimise risk.
Can you support phased or milestone-based project deliveries?
Yes. We align transport, warehousing and deployment schedules to your project timeline, ensuring smooth site coordination and reducing congestion.
Do you handle importation and customs for heavy machinery or project cargo?
We manage all customs requirements, including permits, temporary imports and specialised documentation for project equipment entering Singapore or the region.
Can you manage long-term storage for project materials?
Absolutely. Both bonded and non-bonded storage options are available for long-term holding of industrial components, heavy parts or equipment awaiting deployment.
Are urgent movements or chartered solutions available for project cargo?
Yes. For time-critical items, we can arrange chartered flights or vessels, fast-tracked handling and dedicated coordination to keep project timelines on track.
What types of specialised cargo can you handle?
We support high-value, sensitive and regulated cargo such as automotive parts, electronics, semiconductors, specialised machinery and coordinated dangerous goods movements.
Do you manage dangerous goods requirements?
While we do not handle Dangerous Goods directly, we coordinate the full process with licensed partners. This includes documentation checks, certified handling and smooth air or ocean hub transitions.
How do you ensure safe handling of high-value goods?
We use secure facilities, monitored zones, controlled access, trained handlers and real-time tracking to safeguard high-value or sensitive cargo throughout the journey.
Can you accommodate temperature-sensitive or humidity-controlled items?
Our warehouses operate on an ambient-temperature basis and we do not offer cold storage or refrigerated freight options. However, we can support goods that remain stable in ambient conditions and, where required, coordinate external temperature-controlled transport or storage through trusted partners. This ensures your cargo is handled safely while maintaining full visibility and end-to-end coordination through our team.
How do you protect sensitive technology components during warehousing?
Our automated AS/RS systems support precise monitoring, accurate picking and reduced handling, improving overall protection and traceability for high-SKU tech products.
Do you offer priority or time-critical shipping for specialised cargo?
Certainly. We can arrange express air freight, chartered flights or priority lane handling for urgent parts and equipment.
Can you support global movements for automotive or technology clients?
Yes. Our global network enables seamless international transit with full visibility, compliance support and reliable carrier partnerships.
How do you manage regulatory compliance for specialised shipments?
We verify all documentation, manage customs requirements and ensure compliance with industry-specific standards, reducing delays and clearance complications.
What services do you offer for retail and FMCG businesses?
We provide end-to-end support including inbound freight, warehousing, order fulfilment, replenishment, cross-docking, distribution and returns management.
Are your facilities suitable for high-volume or fast-moving products?
Yes. Our SFA-approved facilities, racked storage, fast-pick operations and stable workforce ensure efficient flow for FMCG and retail goods.
Can you manage large SKU ranges for retail operations?
Absolutely. Our automated AS/RS solutions improve accuracy, inventory visibility and picking speed – ideal for multi-SKU environments.
Do you support seasonal or promotional demand peaks?
Yes. We offer scalable storage, flexible manpower and expanded transport capacity to handle seasonal surges or promotional campaigns.
Can you store imported retail products in a bonded environment?
Yes. Our bonded warehouse allows duty suspension for imported retail items, supporting cost control and efficient regional distribution.
Is your warehouse equipped to handle goods that require strict inventory visibility or SKU-level tracking?
Absolutely. For clients with high SKU volumes – such as technology distributors or FMCG brands – we offer advanced tracking systems, including AS/RS automation, barcode scanning and real-time inventory visibility.
Can you store cargo that requires specialised handling or restricted access?
Yes. We can arrange controlled-access zones for sensitive, high-value or regulated items. This includes segregated storage areas, enhanced monitoring and restricted staff access, depending on your compliance needs.
Do you support short-term project staging or pre-deployment storage?
Yes. Many project logistics clients use our warehouse as a staging area before equipment is delivered to construction, mining or offshore sites. We can consolidate components, prepare cargo for sequencing, and coordinate deployment schedules.
What loading and unloading capabilities does your warehouse offer for heavy or non-standard cargo?
Our facilities are equipped with multiple loading bays and suitable equipment for handling bulky or irregular cargo. For items that exceed standard handling limits, we can arrange specialised lifting equipment or heavy-lift support through trusted partners.
Can you assist with storage that requires regulatory or compliance checks before release?
Yes. For industries with stringent compliance requirements – such as automotive and technology – we can support inspection, verification and documentation processes. This includes coordinating with authorities or appointed surveyors where necessary.
Need More Help?
Have more questions about our solutions? No problem, we’re here to help. Find answers to the most frequently asked questions about our solutions, the transport and logistics industry and more below.
General Enquiries
General Enquiry
Our Solutions
Our Solutions
Industries
Industries
What does Halcon Primo Logistics do?
Halcon Primo Logistics is a leading logistics solutions provider offering a full range of services, including freight management and distribution, warehousing and distribution, and comprehensive value-added services.
Where are Halcon Primo Logistics' offices located?
Halcon Primo Logistics’ headquarters is in Singapore. We are also strategically located in Malaysia and China to provide comprehensive end-to-end logistics solutions to the Asia-Pacific region. Our global network and partnerships also ensure that we are able to provide reliable, efficient and competitive solutions worldwide.
How long has Halcon Primo Logistics been in the logistics industry?
Halcon Primo Logistics has been delivering reliable and efficient end-to-end logistics solutions globally for over 20 years, serving diverse industries with innovative and customer-focused services.
What is an end-to-end logistics service?
End-to-end logistics services refer to a complete range of logistics services that cover the entire supply chain, from sourcing raw materials to delivering finished products to customers. It involves managing and coordinating various activities such as procurement, transportation, warehousing, and distribution to ensure the smooth and efficient functioning of the supply chain.
What are the advantages of end-to-end logistics services?
The advantages of end-to-end logistics services include greater efficiency and cost-effectiveness, improved supply chain visibility, and enhanced customer service. By managing and coordinating all aspects of the supply chain, businesses can optimise their operations and improve their bottom line.
What is break bulk shipping?
Break bulk shipping is a cargo logistics service that our company provides, involving transporting large, heavy, or oversized items that cannot fit into standard shipping containers. While some break bulk cargo may require specialised equipment and handling procedures, our expert team ensures the safe and secure transportation of goods, regardless of their size or nature.
Is break bulk shipping cheaper than using shipping containers?
Break bulk shipping typically incurs higher costs compared to using shipping containers, unless we are specifically referring to the use of special equipment such as flat racks, open-top containers, or UC loading. If the cargo can fit into a General Purpose (GP) container, it should be considered as the first option for achieving more economical freight rates.
What are the benefits of shipping break bulk cargo?
The benefits of shipping break bulk cargo include the ability to transport large, heavy, or oversized items that cannot fit into standard shipping containers. In some cases, break bulk can be an affordable way to ship such large cargo – since the item will not have to be dismantled while shipping.
What are your office hours?
Our standard office hours are Monday to Friday, 8:30 AM to 5:30 PM. Our website and online resources will remain available 24/7. For urgent matters, kindly contact your designated Halcon Primo point of contact.
How do I contact Halcon Primo Logistics for enquiries?
You can contact us through the form on our Contact Us page, via email at sales@halconprimo.com, or by calling our number at +65 6349 2777.
Can I request a customised logistics solution?
Absolutely. Our team specialises in creating tailored logistics solutions based on your unique supply chain requirements.
What documents do I need for international shipping?
The required documents depend on the shipment type and destination. Typically, you’ll need a commercial invoice, packing list, and any required permits or certificates. Our team can guide you through the process.
Can you handle customs clearance on my behalf?
Yes, we provide comprehensive customs brokerage services to ensure smooth clearance for all your shipments.
Can you accommodate special requests or unique shipping needs, such as hazardous materials or oversized packages?
Yes, we can accommodate oversized packages, but cannot handle certain classes of hazardous materials due to safety concerns. For a better understanding of the shipping situation regarding hazardous materials, it is recommended to contact our sales representative or operations staff.
What is the process for resolving any issues or delays that may arise during transportation?
In case of any issues or delays that may arise during transportation, our logistics company values good communication with our customers and works out operating plans to resolve the problem. We ensure proper handover of cargo with the correct documentation to the end-user to avoid any discrepancy.
How do you ensure the safety and security of my goods during transportation?
As a cargo logistics company, we take the safety and security of our customers’ goods seriously. We use various secure packing measures such as wrapping fragile cargo with bubble wrap, reducing humility by adding silica gel, and vacuum sealing to protect cargo and make it weather-resistant. We also use shipping marks and marking lashing points on cargo to ensure easy handling and identification during transportation. Our drivers will secure the cargo whilst on the move, to ensure that the cargo does not move about in the truck.
What sustainability initiatives does Halcon Primo have in place?
Sustainability is a core focus at Halcon Primo. We have installed solar panels on our bonded warehouse rooftop to reduce our carbon footprint. Our warehouse facilities utilise electric forklifts to minimise emissions, and we’ve adopted digital invoicing to reduce paper waste. Additionally, we implement dedicated timings in our office to conserve electricity in areas with less foot traffic.
How does Halcon Primo promote energy efficiency in its operations?
Halcon Primo actively integrates energy-efficient practices, such as using renewable energy sources like solar panels, optimising equipment like electric forklifts, and implementing time-specific power-saving measures in office spaces.
What community initiatives does Halcon Primo engage in?
Giving back to the community is an integral part of Halcon Primo’s culture. Each year, we participate in volunteering initiatives, partnering with local organisations to support social causes and contribute to community welfare.
How does Halcon Primo ensure ethical and transparent business practices?
We are committed to maintaining transparency and integrity across all operations by adhering to strict compliance policies, supporting fair trade practices, and fostering responsible relationships with clients, partners, and employees.
Halcon Primo Logistics Pte Ltd